FAQ

Frequently asked questions

What is my first step to enrolling in your course?


Contact me through email and we will arrange a 30 min strategy call to discuss your needs. During this call we will also discuss video conferencing; day and time convenient for both of us.




How long are the sessions?


Each lesson is 45 to 50 mins




What if I need to cancel an online tutoring session?


If you need to miss a tutoring session, you will need to cancel 24 hours before our scheduled time. Otherwise, you will be charged for that tutoring session. I do allow for you to have an exception to this rule if there is an important emergency.




Will this work for me?


Learning a new language is a lifelong process. But, if you put in the effort and do the work then you will be amazed at what you can do.




Can I get a refund?


Kindly note that my courses are geared towards helping you improve your Communication. There are no refunds for any reason whatsoever.




How does payment work?


All payment is made in full prior to lessons taking place via Paypal.